Delivery & Pickup Policy – Ambur Basket

We at Ambur Basket are committed to delivering groceries fresh, fast, and with care. Please read our delivery and pickup terms below.

🚚 Delivery Policy

We provide Same-Day Delivery for orders placed during operating hours, subject to stock availability.

Delivery Schedule:
🕙 10:00 AM – 9:00 PM (Monday – Saturday)
❌ Sunday – Closed

Orders received after working hours or when items are out of stock will be delivered on the next available delivery day.

Stock Availability Note:
If any item is unavailable or out of stock at the time of order processing:

• We may contact you for replacement options
• Items may be removed/refunded based on your preference
• Remaining items will still be delivered if the majority is available

🛍 Pickup / Self-Collection Policy

Customers may choose Pickup option at checkout.

Pickup Location:
📍 [No. 41, Gandhapodikar street,Near Kadherpet Mosque,Ambur-635802]

Pickup Timing:
🕙 10:00 AM – 9:00 PM (Mon–Sat)
❌ Sunday Closed

Pickup orders must be collected within the active business hours.

📦 Delivery Terms & Conditions

• Delivery is available only within our serviceable areas
• Customer must be available at the delivery address to receive items
• Delivery time may vary based on traffic, weather & order volume
• If customer is unreachable or address is incorrect, delivery may be rescheduled or cancelled

⚠ Important Notes

• Perishable goods, once delivered, cannot be returned
• Damaged items must be reported with video proof at the time of delivery (Refer Return Policy)
• In case of unavoidable delays, customers will be notified via call/SMS/WhatsApp

📞 Need Help?

For delivery or pickup queries, contact us:

📞 Phone: [+91 9042610868]
📩 Email: [contact@amburbasket.com]
💬 WhatsApp: [+91 9042610868]

Thank you for choosing Ambur Basket 🌿
Fresh groceries delivered with care.